Outstanding Leadership in a Service Culture cover art

Outstanding Leadership in a Service Culture

Preview
Try Premium Plus free
1 credit a month to buy any audiobook in our entire collection.
Access to thousands of additional audiobooks and Originals from the Plus Catalogue.
Member-only deals & discounts.
Auto-renews at $16.45/mo after 30 days. Cancel anytime.

Outstanding Leadership in a Service Culture

By: Brad Worthley
Try Premium Plus free

Auto-renews at $16.45/mo after 30 days. Cancel anytime.

Buy Now for $9.99

Buy Now for $9.99

About this listen

Key in to the expertise of this accomplished business consultant and acclaimed customer-service expert. Subjects include customer perception, judging customers, handling upsets, and "what's in it for me?"©2005 Brad Worthley (P)2005 Made For Success Career Success Marketing & Sales Sales & Selling Management

Editorial reviews

You can simply tell your employees to speed up production and to be more engaging with customers, or you could get down on the ground floor and lead by example. This is part of the core of Brad Worthley's teachings in Outstanding Leadership in a Service Culture. For the past several decades, Worthley has helped countless individuals and businesses reengage with their work and create disciplined and positive environments. With a charming and sincere delivery, Worthley illustrates the various ways listeners can develop themselves into the leadership role they desire.

No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.