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Publisher's Summary

Hard work is irrelevant. Be radically honest. Adequate performance gets a generous severance. And never, ever try to please your boss. These are some of the ground rules if you work at Netflix. They are part of a unique cultural experiment that explains how the company has transformed itself at lightning speed from a DVD mail-order service into a streaming superpower - with 125 million fervent subscribers and a market capitalisation bigger than Disney.

Finally Reed Hastings, Netflix chairman and CEO, is sharing the secrets that have revolutionised the entertainment and tech industries. With INSEAD business school Professor Erin Meyer, he will explore his leadership philosophy - which begins by rejecting the accepted beliefs under which most companies operate - and how it plays out in practice at Netflix.

From unlimited holidays to abolishing financial approvals, Netflix offers a fundamentally different way to run any organisation, one far more in tune with a fast-paced world. For anyone interested in creativity, productivity and innovation, the Netflix culture is something close to a holy grail. This book will make it and its creator fully accessible for the first time.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio. 

©2020 Erin Meyer, Reed Hastings (P)2020 Penguin Audio

What listeners say about No Rules Rules

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  • Ben
  • 16-11-2020

Good audiobook and surprisingly balanced

I am always sceptical of books about founders but it was good to hear the way they gave examples of when things didn't work and how they addressed it (rather than just hero worshipping).

If you are in a firm with a deeply embedded culture then this is not going to give you any quick fixes but an insightful read (or listen) that shows there are better ways for an organisation to function.

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Interesting read

I found this book insightful and interesting. It illustrates a new approach to management.

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  • Kacper
  • 02-02-2021

One of the best business/management books out there

Innovative approach not only to one of the key challenges of today’s business world - culture, but also to management in general. This book provides a perfect mix of storytelling, research and frameworks - something rare in business books.

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  • Anonymous User
  • 28-11-2020

Good read

This book explains how Netflix reinvented the entire entertainment industry, explains the amazing thing they practiced at Netflix.

Good book for learning different leadership practices!

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  • Hemali Tanna
  • 27-09-2020

Boring and repetitive

The book dragged on for hours, for what could be summarized in a 15 min youtube video, or shorter. The writing wasn't even entertaining, to endure the length.

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  • Amazon Customer
  • 18-04-2021

Too many self-pleasing comments

Too often ‘the audience all read my book’ and ‘person x complemented me on my book’, this info doesn’t add to the content of this book.

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  • rnabrown
  • 27-03-2021

Useful Points, Plentiful Examples

Overall, some excellent and insightful points on how to run a business. As with most things, it's just suggestions/recommendations for what might work for your business. Plenty of examples to support points made. A little slow/drawn out in places.

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  • M. Hubbard
  • 25-03-2021

Awful

After reading THAT WILL NEVER WORK which is by the first CEO of Netflix and who it all started I had really high hopes for this book and it was a massive let down.
Lets start with holidays or vacation to our American friends. Oh how we laughed when it is said that Netflix dont have a policy and employees can take what they want. Then we are told that 54% of Americans dont take their full vacation entitlement. But then we can only deduce that Netflix staff take even less as they are subtly pressured to take very little at all as Netflix only have the very best staff and the rest are asked to leave with ' generous severance packages'.
But are they? There is a whole section on a Netflix representative in India that does really poorly and has feedback to him that whilst in India he is really not sociable by continually looking at his watch watch when out for dinner with major clients. He takes the feedback well but if Netflix only have the very best staff how is this person allowed to keep his job in what is a major client interface role.
The whole we only have the best people thing reminded me of Jack Walsh and the General Electric debacle of each year firing the bottom 10% of people. Its not liberating and its not fair as the CEO is not in the firing block each year.
Besides as an investor Ive long felt that Netlix is the worlds largest Ponzi scheme. More and more revenue has been achieved especailly with the lockdown, but the actual profit is really really low ( and dont start about the lack of corp tax in the UK). Netflix will say that this because they need to build up a really large own studio work to protect them from the studios, but even Amazon was able to show profit from AWS and later from retail sales. Netflix is not showing this direction and 90% of the content is tosh even if they are getting some awards.
I feel that Erin Meyer sold her soul to the devil in this book as only a cursory glance to employee feedback from Netflix shows it is below average for a large tech company and its industry as a whole and Im not just speaking about only looking at Glass Door.
So in summary. Im not impressed and I didnt learn anything from this book. That will never work was brilliant in the initial story telling and I understand more now why the first CEO left. If you like the work practices of Sports Direct, Amazon you will like this. And I do mean work practices, which this book preaches. If you want a great book on the start and success of Amazon read the everything store.

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  • M. Mubanga
  • 03-03-2021

Fantastic Read

Very informative - I have learned a lot from the Netflix experience. Recommend to everyone!

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  • Alex F
  • 27-02-2021

Great book!!!

Clear, innovative, interesting, forward thinking book about new ways of running a modern day company

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  • Anonymous User
  • 21-01-2021

Great book, would recommend

A great business book about comany culture. Provides a clear roadmap for companies to build a culture/ organization where decisionmaking is hihgly dispersed around the company.

Even if this kind of organization/ culture is not suitable for every company, understanding the concepts explained in this book is large benefit for any manager.

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  • N Mehta
  • 10-01-2021

Excellent book - Strongly recommend

This is an excellent book. I really enjoyed it and learnt important things from it.

All the entrepreneurs, executives and managers need to read this book and need to put the some of lessons from this book in the practice to achieve great results.

Great story regarding Netflix success and It's work culture.

Great to hear this book on Amazon audible.

I strongly recommend to read. There is a lot to learn.

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  • Georgios Athanassiadis
  • 06-01-2021

Extremely insightful and well produced

I had tons of great insights from this book that I will apply to my own company’s culture.

Warmly recommended to anyone seeking to implement a culture of freedom and responsibility.

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  • Russell
  • 10-12-2020

Such a eye opener

To a different way of working, things that are easy to take anyway and implement straight away and others that would take a while.

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  • amber hammond
  • 28-11-2020

Great book!

Great book for those interested in High Performance Teams, Candid Culture and Culture Expansion. Really enjoyed listening and will be recommending to colleagues

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