Try free for 30 days

1 credit a month to use on any title, yours to keep (you’ll use your first credit on this title).
Stream or download thousands of included titles.
Access to exclusive deals and discounts.
$16.45 a month after 30 day trial. Cancel anytime.
Listening cover art

Listening

By: Madelyn Burley-Allen
Narrated by: Madelyn Burley-Allen
Try for $0.00

$16.45 per month after 30 days. Cancel anytime.

Buy Now for $24.99

Buy Now for $24.99

Pay using voucher balance (if applicable) then card ending in
By confirming your purchase, you agree to Audible's Conditions Of Use and Privacy Notice and authorise Audible to charge your designated credit card or another available credit card on file.

Publisher's Summary

Here's a proven program for turning effective listening into a powerful business tool.

Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions: millions of dollars' worth of mistakes just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you professionally, socially, and personally. With her time-tested techniques, you'll learn how to:

  • Eliminate distractions and improve your concentration on what is being said
  • Locate key words, phrases, and ideas while listening
  • Cut through your own listening biases
  • Interpret body language clues
  • Ask constructive, non-threatening questions that elicit real information
  • Get others to listen to you
  • Master a whole range of listening skills that you can use on the job and in your personal life
©1995 Madelyn Burley-Allen (P)2007 Gildan Media

What listeners say about Listening

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.