Get Your Free Audiobook

Listen with a free trial

1 credit a month to use on any title, yours to keep (you’ll use your first credit on this title).
Stream or download thousands of included titles.
Access to exclusive deals and discounts.
$16.45 a month after 30 day trial. Cancel anytime.
Buy Now for $19.75

Buy Now for $19.75

Pay using coupon balance (if available) then card ending in
By confirming your purchase, you agree to Audible's Conditions Of Use and Privacy Notice and authorise Audible to charge your designated credit card or another available credit card on file.

Publisher's Summary

Most of us have a conversation we’re avoiding.        

From the best-selling author of With the End in Mind, this is a book about the conversations that matter and how to have them better - more honestly, more confidently and without regret. 

A child coming out to their parent. A family losing someone to terminal illness. A friend noticing the first signs of someone’s dementia. A careers advisor and a teenager with radically different perspectives.

There are moments when we must talk, listen and be there for one another. Why do we so often come away from those times feeling like we could have done more or should have been braver in the face of discomfort? Why do we skirt the conversations that might matter most?

By bringing together stories with a lifetime’s experience working in medicine and the newest psychology, Mannix offers lessons for how we can better speak our mind and help when others need to.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2021 Kathryn Mannix (P)2021 HarperCollins Publishers Ltd

Critic Reviews

"This is a beautiful book. It gets to the heart of difficult conversation and consoling talk. I’m glad it will be in the world. Too often people want their friends and relations to take all the difficult talk to a therapist, there has to be more than the professional listeners who know how to have a mutually impactful beautiful, tender conversation. This is a book for everyone. You feel held by it. Kathryn is so on the button I actually feel listened to by reading it.... We all need meaningful connection in our lives, Kathryn guides us towards this." (Philippa Perry)

"Powerful, humane and wise." (Julia Samuel)

"Everyone should read it." (Nigella Lawson)

More from the same

What listeners say about Listen

Average Customer Ratings
Overall
  • 5 out of 5 stars
  • 5 Stars
    8
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0
Performance
  • 5 out of 5 stars
  • 5 Stars
    6
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0
Story
  • 5 out of 5 stars
  • 5 Stars
    6
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

A much needed book for today’s world.

What a lovely, tender, thoughtful book.
Thank you Kathryn for contributing so much of your kindness to the society in which we live.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Best Advice on How to Listen with Care & Compassion.

Wow! Again Kathryn Mannix you've nailed it! Your words, endearing narration & tenderness in your person makes you highly qualified to share your thoughts, experiences & vulnerabilities.
Do find With The End In Mind to read/listen to as well, as I did first & then bought book & audible credit for Listen.
Today I concluded listening & the section on grief was particularly interesting & to hear Kathryn share her truth made it an even more engaging conversation. I was driving to Sydney to see my 97 yo Dad & I opened a conversation with him about his grief following Mum's death 14 years ago.
Thank you for the quality of care you share Kathryn.

  • Overall
    5 out of 5 stars

loved it xx

what a wonderful book, full of inspirational stories & great wisdom, thank you Kathryn xxx

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

So much more than the title implies

Listen is packed to the rafters with case studies, wisdom learnt, highly valuable advice on how to improve hospital's attitude towards all people. Kathryn Mannix doesn't tread on eggshells because she's been in the trenches. I can only hope she is heard and her words of advice acted on. Our community can be better, much better. I can't imagine no-one gaining something of value from this book.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for Caroline E McNicoll
  • Caroline E McNicoll
  • 01-12-2021

Utterly wonderful.

I loved everything about it from the author's lovely narration to the absorbing stories. This book has changed me.

3 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for NT
  • NT
  • 05-11-2021

Life-Changing Book

If you are in a caring profession or just want to find everyday conversations easier this book is for you. Provides a real and usable framework for those conversations as well as ideas and skills that are useful to everyone, everywhere. The whole thing is illustrated by illuminating and relatable examples. Fantastic in every way.

2 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for Barry Mac Court
  • Barry Mac Court
  • 14-01-2022

Essential listening

Lots of important lessons easily understood through the examples which are heartbreaking and brought me to tears many times. Will recommend to everyone.

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for C.M.LEE
  • C.M.LEE
  • 07-11-2021

Listening, just became a little easier.

Loved listening to the author convey so much more than the words...

The understanding that is so much deeper and richer than scratching the surface. Yet it is just that it is a begining for everyone, as suits their recap and starting point.

There are beautifully crafted expressions that lift the words off the pages. As if their arrival with the ear is coordinated, like birds in flight together, each arriving momentarily delayed from one another, but appropriately so.

This builds the learning, appreciation and resonance with the wisdom released.

An infusion of many years and peoples, struggles, gifts, experiences, where each is a lifetimes work... beautifully and humbly united one with another.

If ever the expression that something is greater than the sum of the parts is true, it is of this.

A must read, that awakens our need for tenderness that restores our response to be more human with one another.

The learning continues...




1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for Anonymous User
  • Anonymous User
  • 19-04-2022

An invaluable guide

Having listened to Kathryn's first book (With the End in Mind) which I found it very helpful and moving, when I saw this book I thought it may be interesting. Interesting is an understatement...Kathryn's book is simply wonderful. This book has guided me how to properly listen and, very importantly, not to always "try to fix things". Through Kathryn's experiences much wisdom has been accumulated and we are so fortunate that Kathryn has shared this with us. If you are open to learning about how to approach difficult conversations and how to truly 'listen' to people then listening to this book would serve you well. Thank you Kathryn.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for PKD
  • PKD
  • 01-04-2022

A powerful listen

This is not an easy book to listen to, but its content is very helpful and valuable. The narrator is far too slow in her speech, but setting the pace to 1.2x resolved that problem well.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for SilverSea
  • SilverSea
  • 09-03-2022

A wonderful listen

Kind, measured advice on approaching 'tender' conversations - a term I love - and indeed any conversation or relationship where there is a risk of emotions running high. More than a way to listen, Dr Mannix's book is a way to live - lovingly, openly, curiously. I read this as a health professional and I think - and hope - it will change the way I approach consultations and interactions in personal relationships; the skills are applicable to anyone with a family, friends, customers or patients - in short, everyone.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for Ibeme
  • Ibeme
  • 02-10-2021

For the ears that need to listen

Kathryn has again inspired me. We all hear but this teaches how to listen.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
Profile Image for A. S. Reed
  • A. S. Reed
  • 30-09-2021

A much needed book

I found this book hard at times, not because it was badly written or read but because of the feelings (and tears) it produced.
When I read With The End In Mind, I reviewed it by saying all health care works should read it.
The same is true for this one.
It would benefit anyone who talks to people

In the spirit of reconciliation, Audible Australia acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.