Try free for 30 days
-
Just Culture
- Restoring Trust and Accountability in Your Organization, Third Edition
- Narrated by: Sidney Dekker
- Length: 5 hrs and 45 mins
Add to basket failed.
Add to Wish List failed.
Remove from Wish List failed.
Follow podcast failed
Unfollow podcast failed
Buy Now for $22.99
No valid payment method on file.
We are sorry. We are not allowed to sell this product with the selected payment method
Buy it with
-
Do Safety Differently
- By: Sidney Dekker, Todd Conklin
- Narrated by: Jay Allen, Sidney Dekker, Todd Conklin
- Length: 5 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
It is hard to change almost a lifetime of your organization’s thinking about safety in the traditional way and it is really difficult to change your organization’s history of bureaucracy that continues to reinforce the traditional safety definitions and metrics our organizations have used for many years. Let’s face it, change even for the better is hard to do. Doing Safety Differently is a discussion between two friends on what they have learned by watching organizations around the world change the way they do work.
-
-
Great book
- By Mark on 28-05-2022
-
The Field Guide to Understanding 'Human Error'
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 3 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Building on its successful predecessors, the third edition of The Field Guide to Understanding 'Human Error' will show a new way of dealing with a perceived "human error" problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call "human error", allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals.
-
-
This has made me think in a completely different way
- By Anonymous User on 17-10-2023
-
Drift into Failure
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 7 hrs and 49 mins
- Unabridged
-
Overall
-
Performance
-
Story
What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. This book explores complexity theory and systems thinking to understand better how complex systems drift into failure.
-
-
Must read for novice and experienced systems thinkers
- By MICHAEL COLLINS on 28-03-2023
-
The Safety Anarchist
- Relying on Human Expertise and Innovation, Reducing Bureaucracy and Compliance
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 7 hrs and 50 mins
- Unabridged
-
Overall
-
Performance
-
Story
Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. Bureaucracy and compliance now seem less about managing the safety of workers, and more about managing the liability of the people they work for. At the same time, progress on safety has slowed. Many incident and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters.
-
-
ramblings
- By JONATHAN WORKMAN on 07-02-2021
-
The Fearless Organization
- Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
- By: Amy C. Edmondson
- Narrated by: Jennifer Jill Araya
- Length: 6 hrs and 43 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent, but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.
-
-
good
- By Rebecca L. on 26-04-2020
-
The 4 Stages of Psychological Safety
- Defining the Path to Inclusion and Innovation
- By: Timothy R. Clark
- Narrated by: Larry Herron
- Length: 4 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
This audiobook is a practical guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Perhaps, the leader’s most challenging task is to increase intellectual friction while decreasing social friction.
-
-
Great insights but missing parts
- By Chief Encouragement Officer on 09-09-2022
-
Do Safety Differently
- By: Sidney Dekker, Todd Conklin
- Narrated by: Jay Allen, Sidney Dekker, Todd Conklin
- Length: 5 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
It is hard to change almost a lifetime of your organization’s thinking about safety in the traditional way and it is really difficult to change your organization’s history of bureaucracy that continues to reinforce the traditional safety definitions and metrics our organizations have used for many years. Let’s face it, change even for the better is hard to do. Doing Safety Differently is a discussion between two friends on what they have learned by watching organizations around the world change the way they do work.
-
-
Great book
- By Mark on 28-05-2022
-
The Field Guide to Understanding 'Human Error'
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 3 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Building on its successful predecessors, the third edition of The Field Guide to Understanding 'Human Error' will show a new way of dealing with a perceived "human error" problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call "human error", allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals.
-
-
This has made me think in a completely different way
- By Anonymous User on 17-10-2023
-
Drift into Failure
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 7 hrs and 49 mins
- Unabridged
-
Overall
-
Performance
-
Story
What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner’s tailplane? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. This book explores complexity theory and systems thinking to understand better how complex systems drift into failure.
-
-
Must read for novice and experienced systems thinkers
- By MICHAEL COLLINS on 28-03-2023
-
The Safety Anarchist
- Relying on Human Expertise and Innovation, Reducing Bureaucracy and Compliance
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 7 hrs and 50 mins
- Unabridged
-
Overall
-
Performance
-
Story
Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. Bureaucracy and compliance now seem less about managing the safety of workers, and more about managing the liability of the people they work for. At the same time, progress on safety has slowed. Many incident and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters.
-
-
ramblings
- By JONATHAN WORKMAN on 07-02-2021
-
The Fearless Organization
- Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
- By: Amy C. Edmondson
- Narrated by: Jennifer Jill Araya
- Length: 6 hrs and 43 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent, but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.
-
-
good
- By Rebecca L. on 26-04-2020
-
The 4 Stages of Psychological Safety
- Defining the Path to Inclusion and Innovation
- By: Timothy R. Clark
- Narrated by: Larry Herron
- Length: 4 hrs and 51 mins
- Unabridged
-
Overall
-
Performance
-
Story
This audiobook is a practical guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas. Perhaps, the leader’s most challenging task is to increase intellectual friction while decreasing social friction.
-
-
Great insights but missing parts
- By Chief Encouragement Officer on 09-09-2022
-
Pre-Accident Investigations
- An Introduction to Organizational Safety
- By: Todd Conklin
- Narrated by: John Chancer
- Length: 6 hrs and 38 mins
- Unabridged
-
Overall
-
Performance
-
Story
Time-pressed professionals looking for practical guidance to shape their current or future safety programs should use this book. Pre-Accident Investigations: An Introduction to Organizational Safety helps to identify complex potential incidents before they take place. Based around the New View of human error, it offers established human performance theory in a highly practical context.
-
The End of Heaven
- Disaster and Suffering in a Scientific Age
- By: Sidney Dekker
- Narrated by: Sidney Dekker
- Length: 5 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this deeply personal audiobook, Sidney Dekker narrates his own experiences with disaster and suffering, and in the process, he examines a largely unexplored dilemma. How can we satisfactorily deal with suffering when the disaster that caused it is no more than the dispassionate sum of utterly mundane, imperfect human decisions and technical failures? Broad in its historical sweep and ambition, The End of Heaven is as rich as it is moving.
-
10 Ideas to Make Safety Suck Less
- By: Sam Goodman
- Narrated by: Samuel Goodman
- Length: 4 hrs and 38 mins
- Unabridged
-
Overall
-
Performance
-
Story
Are you stuck? Are your current approaches to the safety of work leaving you frustrated and without the “world-class” safety performance they once promised? Safety is seemingly everywhere in our work worlds, but nothing seems to be getting any better. It’s time for a change. 10 Ideas to Make Safety Suck Less focuses on how to practically apply human and organizational performance within your organization, and will help you revolutionize your approaches to the safety of work (and practically everything else).
-
How to Work with (Almost) Anyone
- Building the Best Possible Relationship
- By: Michael Bungay Stanier
- Narrated by: Michael Bungay Stanier
- Length: 3 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
Your happiness and your success depend on your working relationships. Every working relationship can be better. This book shows you how to build the best possible relationship.
-
-
Finally a practical manual for those vital but often awkward working relationships that can make or break your life’s spirit
- By Julian Tylney Taylor on 03-07-2023
-
The 5 Principles of Human Performance
- A Contemporary Updateof the Building Blocks of Human Performance for the New View of Safety
- By: Todd E. Conklin PhD
- Narrated by: Todd Conklin
- Length: 3 hrs and 44 mins
- Unabridged
-
Overall
-
Performance
-
Story
Conklin’s audiobook is an interesting and informal discussion with the listener about the five principles of human performance; principle by principle, section by section. These five theories about how humans perform in organizations are principles, the building blocks of human performance, through which we have established a new way to think about safety and reliability in our worlds...and changing the way we think about work is a vital step toward improvement.
-
-
A book with many good ideas for leading people with empathy and nurturing a culture for learning.
- By Betty on 10-12-2023
-
Teaming
- How Organizations Learn, Innovate, and Compete in the Knowledge Economy
- By: Amy C. Edmondson
- Narrated by: Vanessa Hart
- Length: 10 hrs and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities.
-
Workplace Fatalities - Failure to Predict
- A New Safety Discussion on Fatality and Serious Event Reduction
- By: Todd E. Conklin PhD
- Narrated by: Todd Conklin
- Length: 4 hrs and 43 mins
- Unabridged
-
Overall
-
Performance
-
Story
Many organizations tell us that work has never been as safe as it is today. They will show the lowest injury figures ever and the rosiest incident counts in years. They want to be proud of these accomplishments, and perhaps they should be. But behind these results hides complexity and contradiction - a messiness that Todd Conklin takes us into with this audiobook.
-
-
Good ideas, poorly explained
- By Michael H on 11-07-2020
-
Dysfunctional Practices
- That Kill Your Safety Culture (and What to Do About Them)
- By: Timothy D. Ludwig PhD
- Narrated by: David Stifel
- Length: 6 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
A man finds himself on the top step of a stepladder; a woman removes the guard to her machine; a worker is not wearing her safety glasses in the plant. Why do these folks do these things? One tendency is to blame workers for safety errors and label their personal failings as the cause. Labeling does not solve the problems. These tendencies build dysfunctional management practices that create fear associated with your safety programs. I want to teach you a better way to analyze behaviors to understand why your employees were put in a position to take the risk in the first place.
-
Thinking in Systems
- A Primer
- By: Donella H. Meadows
- Narrated by: Tia Rider Sorensen
- Length: 6 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the years following her role as the lead author of the international best seller, Limits to Growth - the first book to show the consequences of unchecked growth on a finite planet - Donella Meadows remained a pioneer of environmental and social analysis until her untimely death in 2001. Thinking in Systems is a concise and crucial book offering insight for problem-solving on scales ranging from the personal to the global. Edited by the Sustainability Institute's Diana Wright, this essential primer brings systems thinking out of the realm of computers and equations and into the tangible world....
-
-
Slow but worth your patience
- By David on 18-01-2019
-
A Hacker's Mind
- How the Powerful Bend Society's Rules, and How to Bend Them Back
- By: Bruce Schneier
- Narrated by: Dan John Miller
- Length: 8 hrs and 3 mins
- Unabridged
-
Overall
-
Performance
-
Story
In A Hacker’s Mind, Bruce Schneier takes hacking out of the world of computing and uses it to analyze the systems that underpin our society: from tax laws to financial markets to politics. He reveals an array of powerful actors whose hacks bend our economic, political, and legal systems to their advantage, at the expense of everyone else.
-
-
A book about people hacking finance, law and politics etc
- By Anonymous User on 13-07-2023
-
Multipliers, Revised and Updated
- How the Best Leaders Make Everyone Smarter
- By: Liz Wiseman, Stephen Covey - foreword
- Narrated by: Liz Wiseman, John Meagher
- Length: 11 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
We've all had experiences with two dramatically different types of leaders. The first type drain intelligence, energy, and capability from the people around them and always need to be the smartest people in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them.
-
-
Great book for leaders
- By Trudi Fitzpatrick on 02-04-2023
-
Thinking, Fast and Slow
- By: Daniel Kahneman
- Narrated by: Patrick Egan
- Length: 20 hrs and 4 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Thinking, Fast and Slow, Kahneman takes us on a ground-breaking tour of the mind and explains the two systems that drive the way we think and make choices. One system is fast, intuitive and emotional; the other is slower, more deliberative and more logical. Kahneman exposes the extraordinary capabilities-and also the faults and biases-of fast thinking and reveals the pervasive influence of intuitive impressions on our thoughts and behaviour.
-
-
Hard to listen but good content so far.
- By Diego on 04-05-2016
Publisher's Summary
A just culture is a culture of trust, learning, and accountability. It is particularly important when an incident has occurred or when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact and maximize learning?
This third edition of Sidney Dekker's extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, retributive just culture, and the criminalization of human error.
Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at accountability in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an account is something you get people to pay or settle. But who will draw that line? And is the process fair? Other ways to approach accountability after an incident is to ask who was hurt; to ask what their needs are; and to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an account is something you get people to tell and others to listen to.
If you learn to look at accountability in different ways, your impact on restoring trust, learning, and a sense of humanity in your organization could be enormous.
What listeners say about Just Culture
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Kit Rynd
- 03-09-2018
Just culture delivers
Sound reasoning and ethics drawing on real life examples from many safety critical areas make this book a compelling resource to safer and fairer operations. Highly recommended for practitioners and operators but most of all for those in roles of managing and regulating safety critical operations.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
1 person found this helpful
-
Overall
-
Performance
-
Story
- Alexandra Hare
- 19-09-2021
More than a pause for thought.
Very thought provoking. The case studies were sad examples of how systems within and around an organisation fail good employees who make errors. I will read it again as the concept around why the different types of justice fail within organizations is complex. This book should be read by H&S, HR and managers.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story

- safa
- 04-09-2018
culture influence on investigations
I listened to both books "Just Culture: restoring trust.." and "Field guide.." by Sidney Dekker. I recommend starting with this book because it is easier to understand and contains many good stories. Also, the writer expands on "Culture" in the filed guid book.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
1 person found this helpful
-
Overall
-
Performance
-
Story

- Anonymous User
- 28-10-2023
Great book for any security professional
As security professionals we often quickly blame the end user. Oh, how come they made that mistake (i.e. clicking on a phishing link). But we just always analyze the system to understand what made them do what they did. I am grateful to Sidney Dekker and other academics researching culture’s role in understanding and preventing incidents.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story

- Fen fen
- 30-06-2020
case management essential
case management is a core part of safety as patients transition through the system. This is a must read!
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story

- Ciprian Dobre-Trifan
- 12-01-2020
Very actual analysis of the psychology of safety
The book presents a very important facts based analysis of a very contemporary issue regarding justice and how much it needs to change in order to be appropriate for the current complexities and responsibilities of modern professionals and society as a whole.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story

- Miss Nikki
- 29-07-2021
Brilliantly delivered fascinating topic
loved this, written in an engaging and informative style and read aloud in just the same way, this book includes case studies and examples of a just culture and explains how to take that leap forward to create it in your own organisation
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story

- Amazon Customer
- 15-05-2018
Inspirational reading for safety professionals and managers
Sidney Dekker shines a light of hope and reason into an area where unjust witch hunts and over eager enforcement have darkened our world. He is one of a handful of inspirational voices currently changing the H&S climate. Well worth a listen.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!