• Summary

  • Improve w/ Stephanie is about sharing expertise on how to develop efficient service quality systems with emerging tech for banks, agriculture, & wastewater to scale & retain clients.
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  • Episode #10: How To Build Scale And Exit Focusing On People Process And Performance

    Nov 18 2020
    Dave believes that business strategies and tactics should be simple to understand and follow. During his career in several senior management positions, he has seen hundreds of top-performing organizations that struggle with their internal communication strategy and implementation. That’s why he wrote Inspire Action: to share proven methods from 30+ years of experience that inspire results. And now, he is providing this proven processes in a program called the Plan Grind Deliver. Please find out more about David here: www.plangrinddeliver.com To order the Inspire Action book please click here: www.davidwible.com
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    42 mins
  • Episode #6: Service Quality Improvement

    Oct 20 2020
    How to bolster service quality with improvement
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    23 mins
  • Season 1: Episode #2: How to focus on outcomes over process

    Sep 21 2020
    This episode with Chris Haver, a 25 year veteran in HR and Shared Services discusses the importance of focusing on driving outcomes and balancing the processes needed to obtain results. 3 Things You Will Learn: Outcomes driven problem solving is both process and outcomes focus How to identify the spoken and unspoken needs of both internal and external business customers Learn from the mistakes in meeting customer need Connect with our sponsor: Golden Ray Properties is our episode sponsor, please visit their website: www.goldenrayproperties.com for more information. Find them on Instagram and Facebook : Golden Ray Properties This week's improvement awardee: The Nelson Foundation is our Improvement Highlight Award recipient visit www.rootedinllc.org for more information
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    35 mins

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In the spirit of reconciliation, Audible Australia acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.