Exactly What to Say cover art

Exactly What to Say

The Magic Words for Influence and Impact

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Exactly What to Say

By: Phil M. Jones
Narrated by: Phil M. Jones
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About this listen

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.

©2017 Phil M. Jones (P)2017 Phil M. Jones Communication & Social Skills Consumer Behaviour & Market Research Management & Leadership Marketing & Sales Negotiating Personal Development Sales & Selling Marketing Business Leadership Product Marketing Business Communication Skills
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It is a simple book that's easy to follow and great tips to implement immediately.

Enthusiastic narration

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Can’t wait to listen to this again and take detailed notes. So many gems that I’ll be able to use in my conversations. Recommended for anyone trying to sell anyone else anything 👍

Wow! Great stuff!

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Phil always gets straight to the point. In this book he gives you 18 phrases to help you close that sale or convince your client to commit.

I found these phrases helpful but I must admit that for some of them I would love some further examples or applications. As Phil says in his conclusion it’s about practicing and through your own experience you will develop a feel for what is right and when it is right and when it is not. Only experience can teach you that - this is just a guide to get you started.

Straight to the point

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I have started practicing the magic words in my business and they have helped to increase my confidence and effectiveness. Thank you for sharing your knowledge and skills with us.

Fantastic resource

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I actually use many of these words and phrases in my sales routine and they do have impact. Well presented.

He is on the money

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I've been in sales since I was 14 and this is absolutely great and really sums up the key words to say and when to say them I had many ahah moments and it has really helped

one word "powerful"

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as a former personal trainer using some of the sentences would have been really helpful to get people out if their own way

it teaches sales type phrasing

objection over coming

and to dig deeper

great read straight to the point

very tactical

word magic to get people out of their own way

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This book is an absolute must for anyone wanting to increase their sales and speaking abilities especially with influence. Incredible boom

Stacked With Golden Nuggets

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Not enough content to be worth the money. Many others to read instead, save your credit

I was expecting so much more, way too short

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sounds like he us rubbing a balloon while talking. terrible book. very distracted by this. can't relax and listen. I listen to many books a week. this I could not do.

horrible squeeking noise in the background

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