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Publisher's Summary

A Gallup study found that 50 percent of resigning employees did so "to get away from their manager". The ones who don't quit become disengaged, creating a negative work environment costing US companies billions in lost productivity, each year.

Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate tactical empathy to create a more productive environment. This audiobook introduces listeners to the fundamentals of hostage negotiator leadership (HNL) which has, as its foundation, tactical empathy.

Inside this book, you'll learn 12 simple-to-execute skills that, if applied immediately, will have you operating at a level higher than most. Ego, Authority, Failure was authored for leaders who want actionable techniques to build trust-based influence in order to motivate and inspire. It is also shares cautionary tales for those in denial about the damage their ego and authority has on their organization.

©2019 Derek Gaunt (P)2020 Derek Gaunt

What listeners say about Ego, Authority, Failure

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Well Worth the Time

You might argue that Chris Voss put forward more ideas in his popular book “Never Split the Difference”. But if you aspire to make those ideas a part of your life, and not just something you’ve read, you might need to spend some time with Derek. “Ego Authority Failure” gives you the opportunity to absorb those key ideas with real human examples, and challenges you to start practicing them, so that you can see the results for yourself.

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big let down...

i had purchased this book as the black swan group had heavily promoted it. i was expecting alot more real life examples and HOW TO segments on applying the techniques taught in that book to leadership scenarios however there were close to none. only the last 3 chapters cover a few of the concepts from never split the difference book. the rest if the book is just like a rehash of leadership theories and concepts. its dry and boring if you are looking for the real ' how to' of leadership. So as others said dont expect much and save your money and just relisten to the chris voss book never split the difference. this book is a waste of time.

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  • Amazon Customer
  • 14-12-2020

would be great if there was less swearing in it

the book is an excellent companion to 'never split the difference'. it could stand alone too. just wish I could reccomend it. the fact that the author could not find a creative way to express the over abundance of explicit words is sad. the insertion of swear words, even though they happen in real life, is really not necessary it does not add to the dialogue or teaching and in fact detracts.

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  • Terry Turcotte
  • 29-10-2020

Setting A Path

I read this book because it was recommended by Chris Voss-Never split the difference. I’m glad that I read it because it helped to put in play some of the concepts that were put down in Chris’s book. As well as expand in the areas that needed to be delved into further.

They were also numerous areas of concepts that I am looking forward to putting in place.

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  • Anonymous User
  • 17-10-2020

It's a good companion book.

I'm very familiar with the black swan group and Chris Voss. If you've read "never split the difference", this is a good follow up book. Taking the Chris Voss Masterclass and going through this will help cement the ideas of The Black Swan Group's method of negotiation. It's good, a bit repetitive, but good.

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  • Amazon Customer
  • 11-12-2020

excellent book. hard to listen

Derek is a genius, he explains not only what but also how. The book is very good and complimatery to 'never split the difference' by chris voss.

When Derek narrates the book, it was very hard for me to listen and concentra because his voice is very monotonous, and the wording brakes are just wrong.

overall? highly recommend!

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  • crzyhorse13
  • 30-06-2020

Great for ppl wanting to improve communication!

This book was a fantastic tool for leaders looking to improve their communication skills. Even those who think they're already effective leaders and communicators will get something out of this book.

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  • Hill
  • 22-05-2020

loved the ethos for a leader found in the end!

The structure provided for appropriate application of tactical empathy in leadership roles. Is something I have been searching for ever since Never split the Difference entered my consciousness. Thanks to this book I have finally found it.

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  • A Feld
  • 28-06-2021

Boring, rambling, unhelpful.

I listened to almost half of the book and found it useless.
I bought it because I love Chris Voss's Never Split The Difference, but it's nothing like it...

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  • sam
  • 28-05-2021

A Masterpiece!

The Black Swan Group and Derek Gaunt is top level. If you enjoyed Never Split the Difference...get this book and take it to the next level. You're in for a real treat. Well done!

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  • Ann T. Matter
  • 21-03-2021

Chris Voss 2.0

Same advice as Chris Voss gives with new examples. Great read in between rereads of Voss.

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  • Antonio Kenyatta
  • 12-03-2021

Great read

Well organized content, loaded with tons of valuable insights and tools that I can’t wait to put in action to help me become a better leader and become a better person with everyone I come in contact with.

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  • Amazon Customer
  • 16-06-2021

Grrat book

Very interesting and well written. Recommend to anyone who has to work with others, not just leaders

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  • Amazon Customer
  • 30-05-2021

A great listen

A perfect follow-on from Never Split the Difference. It's easy to listen to and is full of great advice.

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