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Ego, Authority, Failure

Using Emotional Intelligence like a Hostage Negotiator to Succeed as a Leader
Narrated by: Derek Gaunt
Length: 7 hrs and 7 mins
3.9 out of 5 stars (7 ratings)

Non-member price: $27.79

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Publisher's Summary

A Gallup study found that 50 percent of resigning employees did so "to get away from their manager". The ones who don't quit become disengaged, creating a negative work environment costing US companies billions in lost productivity, each year.

Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate tactical empathy to create a more productive environment. This audiobook introduces listeners to the fundamentals of hostage negotiator leadership (HNL) which has, as its foundation, tactical empathy.

Inside this book, you'll learn 12 simple-to-execute skills that, if applied immediately, will have you operating at a level higher than most. Ego, Authority, Failure was authored for leaders who want actionable techniques to build trust-based influence in order to motivate and inspire. It is also shares cautionary tales for those in denial about the damage their ego and authority has on their organization.

©2019 Derek Gaunt (P)2020 Derek Gaunt

What listeners say about Ego, Authority, Failure

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big let down...

i had purchased this book as the black swan group had heavily promoted it. i was expecting alot more real life examples and HOW TO segments on applying the techniques taught in that book to leadership scenarios however there were close to none. only the last 3 chapters cover a few of the concepts from never split the difference book. the rest if the book is just like a rehash of leadership theories and concepts. its dry and boring if you are looking for the real ' how to' of leadership. So as others said dont expect much and save your money and just relisten to the chris voss book never split the difference. this book is a waste of time.

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  • crzyhorse13
  • 30-06-2020

Great for ppl wanting to improve communication!

This book was a fantastic tool for leaders looking to improve their communication skills. Even those who think they're already effective leaders and communicators will get something out of this book.

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  • Hill
  • 22-05-2020

loved the ethos for a leader found in the end!

The structure provided for appropriate application of tactical empathy in leadership roles. Is something I have been searching for ever since Never split the Difference entered my consciousness. Thanks to this book I have finally found it.

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  • Anonymous User
  • 17-10-2020

It's a good companion book.

I'm very familiar with the black swan group and Chris Voss. If you've read "never split the difference", this is a good follow up book. Taking the Chris Voss Masterclass and going through this will help cement the ideas of The Black Swan Group's method of negotiation. It's good, a bit repetitive, but good.

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  • Crzymomma
  • 08-10-2020

this is a must-read book. and then reread

okay. I have listened to this book twice. now I am onto my third time listening to it. there is just a lot of good information within this book that I feel is important to gather. I especially like it the section where he talks about ego. Don't let your ego get the best of you and lose good employees because of your ego.

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  • Kindle Customer
  • 08-10-2020

very methodical

loved the book especially as a supplement to never split the difference by c voss

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  • Prissscy
  • 14-09-2020

Excellent!

This is a must read/listen for anyone in a leadership role or anyone who is aspiring to be. Finally a book that gives practical information that could immediately be put to use. I look forward to more books and programs from this author.

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  • Ryan
  • 14-08-2020

great job

excellent compliment to Never Split the Difference. gives some great examples of how to use the lessons and reinforce them.

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  • francisco perez
  • 09-08-2020

awesome!

loved it!!!!!!!!!!!!!!! highly recommend it for everyone. Don't miss out. Great read and very interesting.

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  • Anonymous User
  • 20-07-2020

Excellent!

If I have to do business with you, please do not read this! Everyone else, awesome info!

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  • Amazon Customer
  • 19-07-2020

Helped me get a better grasp on empathy.

Derek Gaunt picks up where Chris Voss's Never Split the Difference leaves off. It does reiterate the approach of Black Swan Group with the addition of going in-depth on explaining empathy. Derek does so from the viewpoint of servant leadership. The book has helped my greatly and I appreciate the work the author put in to explain how 'hostage negotiation leadership' can be applied to the work and family life. It's funny how these simple concepts are so often misunderstood and forgotten or undervalued. And to those who wrote negatively critical reviews, I wonder if we read the same book?