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Customer-Driven Service

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Customer-Driven Service

By: Tony Alessandra
Narrated by: Tony Alessandra
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Summary

 If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."(P) and ©1992 Alessandra & Associates Career Success Leadership Management & Leadership Employment Business Career Management
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.