Millennials, people who were born from 1981-2000s, are starting to fill more and more management positions but older generations still find them hard to understand and even harder to work with. Most millennials have a very different approach to management: they are used to leaderless groups where everyone collaborates in an open environment. They believe that the answer is out there but it doesn't necessary have to come from a leader or from management. To them, sometimes the best solutions come from the very people they are leading. Brad Karsh and Courtney Templin, authors of the book Manager 3.0, talk about what makes a millennial tick: how they think and which environments are conducive to success, not just for millennials but for the whole organization. AMA is a world-class leadership development provider in more than 40 countries worldwide. Our training is internationally recognized by nine professional associations and the majority of the Fortune 500 companies.