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Beschwer Dich Doch!
- Der Leitfaden für die schwierigen Gespräche des Lebens
- Narrated by: Brigitte Köhnlein
- Length: 41 mins
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Publisher's Summary
Wie kommt es und wie lässt es sich vermeiden, dass ein anfänglich angenehmes Gespräch plötzlich den Bach herunter geht? Wie mache ich aus einem unzufriedenen und manchmal aggressiven Kunden, trotz seiner etwaigen Reklamation oder Beschwerde zu einem glücklichen und bleibenden Kunden? Dies und mehr erfahren Sie in dem Hörbuch "Beschwer Dich doch!" von Brigitte Köhnlein.
©2013 Abod Verlag (P)2013 Abod Verlag
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.