57. The Culture Behind the Numbers w/ Chris Powell
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57. The Culture Behind the Numbers w/ Chris Powell
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In this episode of Culture Architects, David J. Friedman speaks with Chris Powell, CEO of Prosperity Behavioral Health, a revenue cycle management company serving behavioral health clinics. Chris shares how his career in healthcare technology and leadership shaped his belief that even in highly numbers-driven environments, culture cannot be treated as an afterthought.
David and Chris discuss the culture behind the numbers: the trust, clarity, follow-through, transparency, and humility that help teams perform at a higher level. Chris also explains why Prosperity is working to see beyond the claim itself and focus on the patient journey, connecting back-office work to the larger purpose of helping behavioral health providers expand care.
Together, David and Chris explore what it means to build culture as a system, one that helps people grow personally, professionally, and financially while creating stronger results for the organization.
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