Episode #596: Lessons Learned Scaling W.O.L.F Fitness-Tony Saxby on Franchise Growth
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About this listen
In this episode of HALO Talks, Pete Moore sits down with Tony Saxby, founder of W.O.L.F Fitness ("Workout Live Fierce") to explore his lifelong path in the HALO space. (Health, Active Lifestyle, Outdoors.) From humble beginnings as a teenage personal trainer at a local YMCA, through years of law enforcement, to building and scaling a unique community-centered gym franchise (that has attracted the attention of Dave Bautista), Saxby shares his philosophy for creating spaces that go far beyond four walls and equipment.
Discover how W.O.L.F differentiates itself from big-box competitors like Planet Fitness and Crunch by prioritizing community, elevated amenities, and grassroots engagement, and why Tony believes finding the right franchise partners is the key to sustainable success. Whether you're interested in entrepreneurship, fitness, or learning what it takes to build a genuine community, this episode promises valuable insights from the frontlines of gym innovation.
When Saxby opines on the truth about some franchise ownership situations, he pulls no punches. "One, they're often hyper-unaffordable for the regular person, you need like an investment group. Two, they're not really a gym. Their job is marketing. Their job is reselling you equipment every three to five years at full market while they're getting it for a lot less. That was something that we would never sign, my wife and I."
Key themes discussed
- Building community-centric gyms over traditional gym models
- Challenges and lessons in franchising and selective growth
- Differentiating W.O.L.F gyms from competitors on amenities and size
- Importance of grassroots, local marketing and B2B partnerships
- Flexible pricing structure based on regional real estate
- Franchisee empowerment and fit for the W.O.L.F brand
- Upgrading tech and CRM systems for scaling operations
A Few Key Takeaways
1.Community First, Gym Second: Tony emphasized that the W.O.L.F franchise is focused on building genuine community connections before building gyms. They prioritize engaging in grassroots efforts, fostering relationships with local businesses, and hosting regular open houses to embed themselves in neighborhoods. 14:09
2. Unique Franchise Approach and Accessibility: Unlike many fitness franchises, W.O.L.F aims for affordability and accessibility for regular individuals, not just large investment groups. Saxby's goal is to find "100 cool people" to run gyms defined by core values like honor, integrity, community, and commitment, rather than simply expanding numbers. 04:16
3. Selective Franchise Growth: Tony also talked about the hard lessons learned from early franchise expansion, admitting that saying yes to everyone led to some early failures. The brand has since become highly selective, investing in vetting and strong systems to ensure only the right people join. 05:19
4. Differentiation in the Market: W.O.L.F distinguishes itself from brands like Planet Fitness and Crunch not by undercutting prices, but by capping memberships for a better member experience, offering premium amenities (like red light therapy, cold plunge, and soon hyperbaric chambers), and (wisely!) resisting the race to the bottom on pricing.
5. Adaptability and Member Loyalty: The story came full circle with Saxby sharing examples of strong member loyalty, such as community support during COVID and gratitude over continual gym improvements. These reinforce W.O.L.F's commitment to being more than just a gym. It's very much a valued piece of members' daily lives. 21:54
Resources:
- Tony Saxby: https://www.linkedin.com/in/tony-saxby-b120982a3
- W.O.L.F. Fitness: https://www.wolfgyms.com
- Integrity Square: https://www.integritysq.com
- Prospect Wizard: https://www.theprospectwizard.com
- Promotion Vault: https://www.promotionvault.com
- HigherDose: https://www.higherdose.com