Episode 5 - From Compliance to Capability: The Future of L&D in High-Stakes Industries
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About this listen
What happens when learning isn’t just about performance but about risk, regulation, and real-world consequences?
In this episode, Tom Pape is joined by Carlo Jose (GSK) and Lori Niles to explore how Learning & Development is evolving in high-stakes, highly regulated environments.
The conversation moves beyond traditional programmes to examine the shift from compliance-driven training to capability-led learning and what that means for organisations navigating complexity, scale, and change.
Together, they discuss:
- The tension between compliance and capability
- Why completion metrics don’t equal competence
- How L&D is shifting from content delivery to decision-making capability
- The real impact of AI, personalisation, and new learning models
- What great L&D looks like in the next 3–5 years
This episode reframes L&D as more than a support function — positioning it as a strategic driver of performance, capability, and business outcomes.
🎧 Listen now and rethink what effective learning really looks like.
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