Chapters

• 01:30 Hapag-Lloyd and Zim’s $4.1bn deal

• 03:30 Defining distraction: BIMCO guidance and device risks

• 05:30 The Karen Høj collision and tablet use

• 14:40 Cognitive overload, multitasking myths, and Swiss cheese

• 17:30 Connectivity, alarms, and unintended consequences

• 29:45 Cruise industry “red zone” bridge culture

• 35:30 Zodiac’s in-house e-learning hire

• 41:00 The economics of content creation and AI

• 48:30 Data-driven training and operational feedback loops

• 55:00 Human error, system design, and why humans still matter
  

Episode Shownotes

Nick and Raal unpack recent guidance from BIMCO on distraction-causing devices, grounding the conversation in two high-profile cases: the MAIB report into the Karen Høj collision and the US Coast Guard findings on the Ever Forward grounding. In both, device use featured as a contributory factor. The point is not moral failure, but cognitive limits. Multitasking degrades performance. Refocusing takes time. Situational awareness is fragile.

From there, the discussion broadens to alarm overload, connectivity creep, and the operational implications of always-on vessels. What begins as welfare connectivity can blur into safety risk if boundaries are unclear. Proposed mitigations, sterile bridge periods, alert hierarchies, role-based communications, and explicit challenge culture, are examined alongside examples from cruise shipping’s “red zone” bridge protocols.

The second half shifts to training. A job advert from a Ship Operator for a senior in-house e-learning content creator sparks debate about whether shipping is entering a new phase: lower production costs, AI-enabled media, and the possibility of dynamic, data-driven learning loops. The real opportunity lies not in content volume, but in linking operational data to behavioural change.

The episode closes on a reframing of “human error.” If 90% of incidents are attributed to people, how many accidents are prevented by human judgement, intervention, and care? The challenge for leaders is designing systems that support humans at their best—minimising distraction, maximising performance.

This episode is brought to you by Fortec UK.

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