Klaus Andersen and Nils Olsson with Tacton
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Klaus Andersen and Nils Olsson with Tacton
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About this listen
- Scott Mackenzie introduces Elevotec, highlighting their ERP, EAM, and business intelligence solutions.
- Scott Mackenzie welcomes listeners to the Industrial Talk Podcast, emphasizing the importance of celebrating industry professionals.
- Scott Mackenzie introduces Klaus and Nils from Tacton, discussing their platform and its solutions for today's challenges.
- Scott Mackenzie expresses excitement about the renaissance in industrial solutions and the importance of human-to-human connection in marketing.
Challenges and Solutions in Advanced Manufacturing
- Nils explains Tacton's specialization in configuring complex equipment, comparing it to configuring consumer products like computers or cars.
- Klaus describes Tacton's CPQ solutions for advanced manufacturing, supporting both direct sales and omnichannel support.
- Scott Mackenzie and Klaus discuss the importance of making the configuration process easy for customers while ensuring technical accuracy.
- Nils emphasizes the need for a buyer-centric smart factory, making it easy for customers to navigate the solution space without technical expertise.
Integration and Flexibility of Tacton's Solutions
- Scott Mackenzie inquires about Tacton's integration with existing IT systems like CRM, PLM, and ERP.
- Nils explains that Tacton is an agnostic player, able to augment existing systems without complete reconfiguration.
- Scott Mackenzie and Nils discuss the financial benefits of Tacton's solutions, including increased win rates, efficiency, and reduced errors.
- Klaus highlights the importance of accurate quotes and the impact of errors on warranty costs and rework.
Customer-Centric Pricing and Data Management
- Scott Mackenzie asks about the flexibility of Tacton's pricing methods, including value-based pricing and detailed bill of materials.
- Nils explains that Tacton supports various pricing methods, depending on the business needs.
- Scott Mackenzie inquires about how Tacton ensures the system stays updated with the latest product changes and data.
- Nils describes the typical setup of connecting PLM and CPQ systems to ensure data accuracy and timeliness.
Implementation Time and AI Integration
- Scott Mackenzie asks about the implementation time for Tacton's solutions.
- Klaus estimates the implementation time to be between six months and a year, depending on the project's scope.
- Scott Mackenzie inquires about Tacton's use of AI in their solutions.
- Nils explains that AI is used to structure unstructured product data, significantly reducing the time required for configuration.
Future Challenges and Market Reception
- Scott Mackenzie asks about the future challenges and opportunities for Tacton.
- Klaus and Nils discuss the...
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