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The Member Retention Mastery Podcast

The Member Retention Mastery Podcast

By: Nathan Temple
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About this listen

Welcome to The Member Retention Mastery Podcast, proudly sponsored by My Gym Rewards – the fastest growing member loyalty program in the global fitness industry.

This podcast is designed for gym and fitness studio owners, and managers who want to create unstoppable member retention and loyalty.

Each week, hosts Frank Smarrelli & Nathan Temple, respected member retention coaches, team up to break down the systems, psychology, and real-world tactics that drive higher levels of engagement and outstanding member experiences.

Get ready for practical tools, proven frameworks, and no-fluff conversations that help you increase member retention.

2026 Nathan Temple
Episodes
  • The Only 2 Numbers That Actually Drive Member Retention

    The Only 2 Numbers That Actually Drive Member Retention
    Feb 14 2026

    Retention isn’t complicated, but it does require focus. In this episode, Nate and Frank reveal the two insights every fitness studio owner must understand: what retention really means and how monthly attrition impacts your bottom line. Shift your mindset, extend membership length, and build predictable growth in 2026.
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    25 mins
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