Saying "It Usually Works" Isn’t Good Enough
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Saying "It Usually Works" Isn’t Good Enough
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About this listen
In this episode of Compliance Technologies, we continue the SOC 2 series by exploring availability and processing integrity, two criteria that reveal how much SOC 2 depends on the everyday behavior of systems.
Availability isn’t about never failing. It’s about whether systems are designed to operate reliably, recover predictably, and behave consistently under stress. Processing integrity goes further, asking whether data is handled completely, accurately, and on time, even when nothing appears to be broken.
We discuss why silent failures, partial processing, and manual workarounds often represent compliance risk, not just technical debt. This episode highlights how SOC 2 treats reliability and correctness as trust concerns, and why visibility into system behavior matters more than assurances.
If you build, operate, or oversee systems that others depend on, this conversation will help you understand why SOC 2 cares about what “usually works” and why consistency is the real signal of trust.