Loyalty Beyond Points: Designing Experiences That Truly Connect (#731)
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Loyalty Beyond Points: Designing Experiences That Truly Connect (#731)
-
Narrated by:
-
By:
About this listen
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.
Steve Habbi , award-winning brand leader, shares how loyalty goes beyond points. Discover how utility, seamless experiences, emotional resonance, and AI-driven personalization can turn customers into lifelong fans. From HSBC and the London Stock Exchange to Formula One, learn actionable insights on building loyalty through memorable experiences.
Hosted by Nyeleti Sue-Angel Nkuna
Show notes:
1) Steve Habbi
2) Soler Coaster
3) Book Recommendation: Guns, Germs, and Steel: The Fates of Human Societies
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.