We've all had to fight our way through administrative sludge-filling out complicated online forms, mailing in paperwork, standing in line at the motor vehicle registry. This kind of red tape is a nuisance, but, as Cass Sunstein shows in Sludge, it can also also impair health, reduce growth, entrench poverty, and exacerbate inequality. 

This friendly guide is for technology people who work, or want to work, in the public sector. Cyd Harrell outlines the types of projects, partnerships, and people that civic technologists encounter, and the methods they can use to make lasting change. She focuses on principles to help technologists find the right way to do the most good, starting with finding the people already doing the work. Based on her years of government tech partnerships, Cyd offers practical advice on how to build alliances with public sector partners, what tech (and non-tech) skills are most useful, and more.

The High Cost of Good Intentions is the first comprehensive history of these federal entitlement programs. Combining economics, history, political science, and law, John F. Cogan reveals how the creation of entitlements brings forth a steady march of liberalizing forces that cause entitlement programs to expand. This process - as visible in the 18th and 19th centuries as in the present day - is repeated until benefits are extended to nearly all who could be considered eligible, and in turn establishes a new base for future expansions.

COVID. Climate change. Refugee resettlement. Global supply chains. We're facing a new generation of complex problems, stretching across the public and private sectors. Historically we've looked to government for big solutions, but the reality is, the government we have now is a poor match for the problems we face. We need a fresh new approach. As William D. Eggers and Donald F. Kettl show in this indispensable book, we need a government of bridgebuilders—public managers and leaders who collaborate with partners, both inside and outside government, to get the job done.

Something basic is missing in our culture. Americans know it. Nothing much works as it should. Simple daily choices seem impossible, or fraught with peril. In the workplace, we walk on eggshells. Big projects get stalled in years of review. Endemic social problems such as homelessness become, well, more endemic. Everyday Freedom offers a radical reinterpretation of the corrosion of American culture.