Giulia D'Incalci

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Communication facilitator

5 out of 5 stars

Reviewed: 30-10-2018

I've listened to this book with great interest and amusement. It not only contains the theory behind each tendency but also practical examples that make it easy to identify other people's response to expectations this helping to improve family, work and social relationships and communication in general. I agree with the author: if you how to speak to each tendency the chances to succeed become immediately higher!