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sam

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great case studies and very insightful

Overall
5 out of 5 stars
Performance
5 out of 5 stars
Story
5 out of 5 stars

Reviewed: 20-11-2017

Jay is very engaging and he has done great research for the book. A must for anyone who needs convincing or insights for a new era of customer service.

Great insight into the mind

Overall
5 out of 5 stars
Performance
5 out of 5 stars
Story
5 out of 5 stars

Reviewed: 10-03-2015

A great insight into the mind using Harris' own personal experiences and science alike. Always enjoy a Sam Harris work.

4 of 4 people found this review helpful