Last updated: 1st March 2017
Any personal information provided to or gathered by Audible is controlled by Audible Ltd of 26-28 Glasshouse Yard, London EC1A 4JU, United Kingdom .
The information we learn from customers helps us personalise and continually improve your shopping experience at Audible. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather
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Information about our customers is an important part of our business, and we are not in the business of selling it to others. Audible share customer information only as described below, with Audible Inc. and with Audible Inc.'s parent company Amazon.com, Inc. and the subsidiaries which Amazon.com, Inc., controls and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Our site may include third-party advertising and links to other Web sites. We do not provide any personally identifiable customer information to these third-party Web sites.
Audible gives you access to a broad range of information about your account and your interactions with Audible for the limited purpose of viewing and, in certain cases, updating that information. Click here to see some examples . This list will change as our website evolves.
Audible does not sell products to children. We sell children's products for purchase by adults. If you are under 18, you may use Audible only with the involvement of a parent or guardian.
If you choose to visit Audible, your visit and any dispute over privacy is subject to this Privacy Notice and to our Conditions of Use, including limitations on damages, resolution of disputes, and choice of law. If you have any concern about privacy at Audible, please contact us with a thorough description, and we will try to resolve the issue for you. Our business changes constantly, and our Privacy Notice and our Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give UsYou provide most such information when you search, buy, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you: search for a product; place an order through Audible; provide information in My Account; communicate with us by phone, e-mail or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists, provide and rate Reviews; and share products with friends. As a result of those actions, you might supply us with such information as: your name; address and phone numbers; credit card information; people to whom purchases have been shipped (including addresses and phone numbers); email addresses of friends and other people; and content of reviews and e-mails to us.
Information From Other SourcesExamples of information we receive from other sources include demographic information.
Information You Can AccessExamples of information you can access easily at Audible include: up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, shipping and billing addresses); credit card information; and your Wish List. Other Audible-specific information that can be accessed includes your Membership/Account details, Your Content Library (My Library) and, Your Past Reviews and Ratings.