Dirk Krause is an asshole of the first degree. His life is a hell of his own making, and he makes everyone around him just as miserable. When he's injured on the job while fighting a fire, he's nearly unbearable to the hospital staff, and of course no one from his unit cares enough to visit. Lee Stockton is the new guy at the station, so he gets saddled with the job of bringing Dirk a sympathy bouquet from the guys at the firehouse. To Dirk's surprise, Lee sees through him like a pane of glass and doesn't take any of his crap.

When a funeral calls his friend Martin away, sunbelt resident Chris is left alone in Martin's cabin in the dead of winter-and in a blizzard to boot. When the power goes out, Chris thinks he's going to freeze to death. Luckily, Horace drops in to check on him-and then runs out after a few kisses, leaving Chris upset and feeling used. Horace does come back with explanations, but is their time together keeping each other warm enough for them see they belong together?

When single dad Quinton Jackson gets stopped for speeding, he thinks he’s lost both his freedom and his infant son, who’s in the car he’s been chasing down the highway. Amazingly, State Trooper Wyatt Nelson not only believes him, he radios for help and reunites Quinton with baby Callum.

Firefighter Morgan has worked hard to build a home for himself after a nomadic childhood. When Morgan is called to a fire, he finds the family out front, but their tenant still inside. He rescues Richard Smalley, who turns out to be an old friend he hasn't seen in years and the one person he regretted leaving behind.

Officer Red Markham knows about the ugly side of life after a car accident left him scarred and his parents dead. His job policing the streets of Carlisle, PA, only adds to the ugliness, and lately, drug overdoses have been on the rise. One afternoon, Red is dispatched to the local Y for a drowning accident involving a child. Arriving on site, he finds the boy rescued by lifeguard Terry Baumgartner. Of course, Red isn't surprised when gorgeous Terry won't give him and his ugly mug the time of day.