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Bring Service and Sales Together Speech

Bring Service and Sales Together

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Audible Editor Reviews

In Bring Service and Sales Together, business consultant and customer service expert Brad Worthley leads a half-hour advisory session intended to help listeners streamline their conception of sales and service into a single action area.

Worthley is an engaging and upbeat speaker, and extremely adept at conveying enthusiasm and encouragement. Worthley adopts a conversational tone, focuses on positive action items related to interactions with current and potential business customers, and employs plenty of real-world example scenarios to bolster his points.

Publisher's Summary

Many people believe that sales and service are two separate functions, and treat them that way. This session will change the way you think, and make them a single process. You will learn how to exceed the customer's expectations, build an emotional attachment with them, and also learn how to close the sale with very little extra effort; targeted to internal or external sales cultures, from any industry, at any level.

©2008 Brad Worthley; (P)2008 Made For Success

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