David C. Edelman, a co-leader of McKinsey & Company's Global Digital Marketing Strategy practice, reports on how driving online advocacy may be the most effective way to strengthen your brand.
This article was first published in the December 2010 issue of Harvard Business Review.
©2010 by the President and Fellows of Harvard College, All Rights Reserved (P)2010 Audible Inc.
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"a must read for digital marketers"
Just the right length to hold attention and mean that I immediately replayed to ensure I missed nothing
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