How dangerous assumptions can creep into every strategic proposal – and how you can avoid them....
Increasing your energy capacity is the best way to get more work done faster and better. From the October 2007 issue of Harvard Business Review.
Robert G. Barrett is a master of political incorrectness. For more than a decade now, Robert G. Barrett has been entertaining Australians with the cocky Queenslander Les Norton and his outrageous exploits. In this collection, as well as more great Les Norton stories, Robert G. Barrett offers his views on getting published, getting famous, getting the dole and getting a date. Rider on the Storm and Other Bits is Les Norton at his worst and Robert G. Barrett at his best.
Businesses hoping to survive over the long term will have to remake themselves into better competitors at least once along the way. These efforts have gone under many banners: total quality management, reengineering, rightsizing, restructuring, cultural change, and turnarounds, to name a few. In almost every case, the goal has been to cope with a new, more challenging market by changing the way business is conducted. In this article, John Kotter outlines the eight largest errors that can doom these efforts.
Martin Reeves and Mike Deimler, partners at the Boston Consulting Group, report on how, in a world of constant change, the spoils go to the nimble.
In 1976, Genentech, the first biotechnology company, was founded by a young venture capitalist and a university professor to exploit recombinant DNA technology. Thirty years and more than $300 billion in investments later, only a handful of biotech firms have matched Genentech's success or even shown a profit. This disappointing performance raises a question: Can organizations motivated by the need to make profits and please shareholders successfully conduct basic scientific research as a core activity?
The complexities of deal making and how what happens away from the bargaining table can be critical to success.
In this issue: "The Power of Positive Surveying" by the Editors of Harvard Business Review; "Curing the Addiction to Growth" by Marshall Fisher, Vishal Gaur, and Herb Kleinberger; "Are You Solving the Right Problems?" by Thomas Wedell-Wedellsborg; "The Neuroscience of Trust" by Paul J. Zak; and "Kick-Ass Customer Service" by Matthew Dixon, Lara Ponomareff, Scott Turner, and Rick DeLisi.
Hear why the best way to get what you're after in a negotiation - sometimes the only way - is to approach the situation the way a detective approaches a crime scene.
Today's top executives are expected to do everything right, from coming up with solutions to unfathomably complex problems to having the charisma and prescience to rally stakeholders around a perfect vision of the future. But no one leader can be all things to all people. It's time to end the myth of the complete leader, say the authors.
An extensive study of the world's best service companies reveals the principles on which they're built. From the April 2008 issue of Harvard Business Review.
The articles in this collection address the factors that lead to resistance to change, including the disconnect between senior executives and employees, the difference in employer and employee view of change, and the breakdown in necessary predictability. The authors all suggest methods for overcoming these obstacles for more successful improvement programs.
The CEO and president of IDEO writes that when designers are involved from the very beginning of the innovation process, startling new ideas can result - as a U.S. health care provider, a Japanese bicycle components manufacturer, and a system of Indian eye hospitals learned.
In America, the name Forbes is synonymous with business magazine. Now the hard-hitting journalism that you have come to expect from Forbes is available in audio exclusively at audible.com. This unique offering brings you the best of every issue, from new investment opportunities, to trends in business and management, to smart ways to cut your taxes, protect your estate, and increase your wealth.
A four-step process that will help you become a better public speaker by creating a true emotional connection with your audience.
In this issue: "The Scary Truth about Corporate Survival" by the Editors of Harvard Business Review. "Mapping Frontier Economies" by Aldo Musacchio and Eric Werker. "Health Care Needs Real Competition" by Leemore S. Dafny and Thomas H. Lee. "Fixing Discrimination in Online Marketplaces" by Ray Fisman and Michael Luca.
In this issue: "Why Amazon Is the World's Most Innovative Company of 2017": A rapid expansion of Prime plus bold bets in the physical world are allowing the retailer to offer even more, even faster and smarter. "What You Can Learn from the World's Most Innovative Companies of 2017": What Amazon, Snap, Netflix, and others can teach us about innovation in 2017. "What Makes Snap Worth 25 Billion Dollars – And Maybe More": The people who brought you Snapchat present a different view of the world through the lens of a camera.
To really win customer's loyalty, forget the bells and whistles and just solve their problems.
Peter F. Drucker, author of Management Challenges for the 21st Century, explains that success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.
Here's a creative way to make the best use of your morning commute: listen to The Wall Street Journal. Each morning, you'll get the must-hear stories from the Journal's front page, as well as the most popular columns and briefings from Marketplace, Money & Investing, and more. And, every Friday, you'll get a bonus delivery: features, columns, and reviews from the Weekend Journal.
In this issue: "Do Search Ads Really Work?" by the Editors of Harvard Business Review; "Strategy in the Age of Superabundant Capital" by Michael Mankins, Karen Harris, and David Harding; "Bursting the CEO Bubble" by Hal Gregersen; "Hiring an Entrepreneurial Leader" by Timothy Butler; "What's the Value of a Like?" by Leslie K. John, Daniel Mochon, Oliver Emrich, and Janet Schwartz; "The New Sales Imperative" by Nicholas Toman, Brent Adamson, and Cristina Gomez; and "Restructure or Reconfigure" by Stéphane J.G. Girod and Samina Karim.