Robert G. Barrett is a master of political incorrectness. For more than a decade now, Robert G. Barrett has been entertaining Australians with the cocky Queenslander Les Norton and his outrageous exploits. In this collection, as well as more great Les Norton stories, Robert G. Barrett offers his views on getting published, getting famous, getting the dole and getting a date. Rider on the Storm and Other Bits is Les Norton at his worst and Robert G. Barrett at his best.
Increasing your energy capacity is the best way to get more work done faster and better. From the October 2007 issue of Harvard Business Review.
Alex Rawson and Ewan Duncan, partners in McKinsey’s Seattle office, and Conor Jones, a partner in its Dublin office, write about why it’s the customer’s end-to-end journey that is most important – not touchpoints.
It's such a savage thing to lose your memory, but the crazy thing is it doesn't hurt one bit. A blackout doesn't sting or stab or leave a scar when it robs you. Close your eyes and open them again. That's what a blackout feels like. For Sarah Hepola, alcohol was 'the gasoline of all adventure'. She spent her evenings at cocktail parties and dark bars where she proudly stayed till last call. Drinking felt like freedom, part of her birthright as a strong, enlightened 21st-century woman.
Michael Useem, a professor of management at the University of Pennsylvania's Wharton School, writes about how the military helps students internalize essential leadership precepts.
Businesses hoping to survive over the long term will have to remake themselves into better competitors at least once along the way. These efforts have gone under many banners: total quality management, reengineering, rightsizing, restructuring, cultural change, and turnarounds, to name a few. In almost every case, the goal has been to cope with a new, more challenging market by changing the way business is conducted. In this article, John Kotter outlines the eight largest errors that can doom these efforts.
In this issue: "Revolutionizing Customer Service" by the Editors of Harvard Business Review. "Making Exit Interviews Count" by Everett Spain and Boris Groysberg. "Culture Is Not the Culprit" by Jay W. Lorsch and Emily McTague. "Pipelines, Platforms, and the New Rules of Strategy" by Marshall W. Van Alstyne, Geoffrey G. Parker, and Sangeet Paul Choudary.
You'll hear why even the largest and most complex teams can work together effectively if the right conditions are in place. From the November 2007 issue of Harvard Business Review.
You'll discover how financial tools destroy one's capacity to do new things. From the January 2008 issue of Harvard Business Review.
A four-step process that will help you become a better public speaker by creating a true emotional connection with your audience.
The CEO and president of IDEO writes that when designers are involved from the very beginning of the innovation process, startling new ideas can result - as a U.S. health care provider, a Japanese bicycle components manufacturer, and a system of Indian eye hospitals learned.
Peter F. Drucker, author of Management Challenges for the 21st Century, explains that success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.
How dangerous assumptions can creep into every strategic proposal – and how you can avoid them....
An extensive study of the world's best service companies reveals the principles on which they're built. From the April 2008 issue of Harvard Business Review.
"The Real Leadership Lessons of Steve Jobs" by Walter Isaacson; "Saving the Planet: A Tale of Two Strategies" by Roger Martin and Alison Kemper; and "Retail Doesn’t Cross Borders" by Marcel Corstjens and Rajiv Lal.
"Managing Change, One Day at a Time" by Keith Ferrazzi. "The Crisis in Retirement Planning" by Robert Merton. "Sustainability in the Boardroom" by Lynn S. Paine. "Four Paths to Business Model Innovation" by Karan Girotra and Serguei Netessine.
"Talent – Why Chief Human Resources Officers Make Great CEOs." "Understanding New Power" by Jeremy Heimans and Henry Timms. "Making Dumb Groups Smarter" by Cass R. Sunstein and Reid Hastie. "Rethink What You ‘Know’ about High-Achieving Women" by Robert J. Ely, Pamela Stone, and Colleen Ammerman.
In this issue: "Game Time for Twitter: Jack Dorsey's Big Bet on Live Events"; "How Google Is Schooling Apple and Microsoft in the Battle for America's Classrooms"; "How Kanye, Alexa Chung, and Other Mavericks Are Changing Fashion Forever"; "Adidas Makes a Play for Women"; "How David Adjaye Told the Story of the African-American Experience—With a Building"; "Sam Adams's Secret Weapon for Winning Back the American Craft Drinker"; and "What the First Mac's Failure Teaches Us about VR".
In this issue: "Playing the Long Game Inside Tim Cook's Apple": iPhone sales have slumped, stock is down, and pundits insist Apple is a tech laggard. But the company may be stronger than ever. "Can American Apparel's CEO Mend Its Seams?": Paula Schneider is attempting to lead the infamous L.A. basics brand forward. "SoulCycle Wants You to Join Its Tribe": SoulCycle's high-energy, candlelit, spiritual workouts have grown into a national phenomenon. What would you pay to feel part of it? "How Hampton Creek's Plant-Based Foods Have Scrambled the Grocery Aisle".
Here's a creative way to make the best use of your morning commute: listen to The Wall Street Journal. Each morning, you'll get the must-hear stories from the Journal's front page, as well as the most popular columns and briefings from Marketplace, Money & Investing, and more. And, every Friday, you'll get a bonus delivery: features, columns, and reviews from the Weekend Journal.
It's the perfect listen for your morning commute! In the time it takes you to get to work, you'll hear a digest of the day's top stories, prepared by the editorial staff of The New York Times. Each edition includes articles from the front page, as well as the paper's international, national, business, sports, and editorial sections.
In this issue: "Kevin Hart's Funny Business": The most successful comedian in the world is also the most productive. "Super-agents Patrick Whitesell and Ari Emanuel Are Building the Future of Hollywood": WME-IMG co-CEOs Patrick Whitesell and Ari Emanuel are blending live events and digital to upend the entertainment business with violent speed. "Inside the IRC": How a visionary aid organization is using technology to help refugees. "The Future of Neighborhoods": Five projects that show how we'll live.